Cancellation policy

Due to the nature of these products, they cannot be returned. There is a 30 day return on unopened and unused products if received damaged or defective. You may return the product for a merchandise credit. Customer is responsible for the return shipping and all original parts, cords, controls, etc. must be included. Lingerie must be unworn and in its original packaging with tags on, lubricants or other liquid products must be unopened.

Please email aliciakay@intimacywithaliciakay.com for returns and exchanges.